Do your staff have all the answers when it comes to questions about gemstones? Would you like them to get training, but can’t afford the time or costs of a six-month course? Well, The Gem Lab has the answer:
A choice of five hands-on, practical courses that enable your staff to walk away with working knowledge and experience that they can actually use, improving your customer interaction, and thereby your sales.
The maximum number of delegates per class is just four, which allows each person to work with the equipment and stones intensively, leading to greater knowledge and understanding and more refined skill.
Have a look through our courses below, and then contact us to book the one(s) you need.
A special thanks to PROTEA DIAMONDS in Cape Town for sponsoring the diamonds we use on this course.
Covering topics such as the Kimberley Process (Blood Diamonds), the delegate will learn to answer customer questions about their diamonds, correctly and confidently. This course covers:
The first part of this course teaches the student about the lab equipment, the principles of how each instrument works, and how to use them correctly. We then take a detailed look at 15 of the most popular gemstones, covering synthetics vs natural, artificial treatments, coating, and all the relevant information about each particular stone. A certificate is issued on completion of this course.
This course is designed to get you started with being able to do jewellery valuations.
Included in this course:
